Dashboard error, no support response for months

ha ha good luck I have ticket opened since 6 December 2022 and only auto replies :grinning: :grinning: :grinning:

Cloudflare is multimilion corporation now and they have no time for our bullshit anymore :grinning:

@Homodoctus can you share a bit more information please? Briefly, what issue/error are you reporting on the ticket? What plan are you on and whatโ€™s the right key number?

Plan pro ticket #2639036

Thanks, so you opened this ticket in December and havenโ€™t had a resolution?

Whatโ€™s the issue?

I canโ€™t turn on CSAM filter for my website
Error message:
Unable to update your settings. Please contact support. (Code: 10015)

Thank you, Iโ€™ll escalate your ticket here - sorry itโ€™s taken this long.

1 Like


We have responded in the ticket with our findings for your issue.

Thank you very much for help with my ticket.

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