Customer seeing Error 502 frequently


We have a Buddypress social network and a specific group admin user in our community is complaining of constant 502 Errors but the rest of us do not see these during same time period. We have seen 502 on occasion but a refresh fixes. She says it is frequent enough to prevent normal site usage.

Is it possible a handful of users could see these errors back to back and what may be cause/remedy?



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