Hey good morning, i am new to cloudflare and i was wondering how to reply to a customer email using personal gmail account via domain email.
PS: i already setup my email routing
Example:
I tried sending an email from: [email protected] to [email protected] and it redirected the email correctly to [email protected]. Now i tried from [email protected] replying to the email but from the [email protected] account i don’t see the reply coming from the support email but rather the personal2 one. How can i make it in way that from personal2 i can reply as the support email.
I tried following the send email as other account guide but it asks for a password for the SMTP but idk what that should be. Any help?
Email Routing is for receiving messages (inbound and forward), not for sending arbitrary messages out.
You would need access to an SMTP server that can act on behalf of the domain holding the support email.
That guide requires a such SMTP server, and obliviously, the credentials that you have for using that one.
If you do not currently have any email provider that can act on your behalf in regards to outbound messages from a custom domain, you would need to find one first.
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So only using cloudflare i can only reply to [email protected] emails using a personal gmail account but i cannot reply as behalf of the domain account right?
Correct.
The “send email as other account” guides you mention requires an external SMTP server.
This external SMTP server is supposed to be taking care of handling email authentication for your domain, such as e.g. DKIM signing on behalf of your domain name.
Failure to have proper email authentication (including proper alignment with your own custom sender domain) means that more and more destinations out there will be rejecting your messages.
The “(completely) free” ways to send email also come with the limitation that they are NOT giving the the proper alignment with your own custom sender domain.
If you want to use Google/Gmail, and have your own custom domain, using the paid Google Workspace is the way to go.
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