Custom WAF rule not working for my domain


I have added a user agent in the custom WAF rule so it can access my site but Cloudflare blocks the request, how to resolve it?


Hey there,

To investigate a blocked or challenged request, navigate to Security > Security Events section of your Cloudflare Dashboard. Use “Add Filter” to search for the Ray IS produced when the client was blocked (you can find it at the bottom of the block page). Determine what service is blocking that traffic and if it can be skipped/double check custom rule.