Custom Rule: Country Block - CloudFlare adds countries that should not blocked

What is the name of the domain?

acromag.com

What is the error number?

There is no error number.

What is the error message?

There is no error message.

What is the issue you’re encountering

We have a custom rule set up to block certain countries. Cloudflare keeps adding countries to it that should not be blocked.

What steps have you taken to resolve the issue?

I removed the country that should not have been blocked (Netherlands). A few months later, I was alerted by one of our customers in the Netherlands that they could not access the site. I checked the custom rule and the Netherlands had been added back in.

What are the steps to reproduce the issue?

Not sure.

Changes don’t happen on their own. Check your audit log to find out who or what made the changes…
https://dash.cloudflare.com/?to=/:account/audit-log

1 Like

Thank you! That solved it.

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