We have a number of Cloudflare pages apps with custom domains, for some reason the most recent domain we added is generating the “Inactive (Error)” status and a 522 when loading in the browser.
New custom domain is
app.relatus.com and the pages app is
Any help is appreciated!
Have you followed the steps described here?
If you are using Cloudflare Pages, verify that you have a custom domain set up and that your CNAME record is pointed to your custom Pages domain. Instructions on how to set up a custom Pages domain can be found here.
Yes, the custom CNAME is set up in DNS and added in the Pages app:
As I mentioned, we have multiple Pages apps running with custom domains, this is the first that is generating this issue.
And this is what it looks like in Pages:
@nicgayerie Pinging here, from other posts it’s clear time doesn’t fix this issue. I tried deleting and re-adding the domain and get the same error. Can you escalate this so we can get it fixed?
This has been resolved, was not a DNS or technical issue but a partially processed invoice issue.