Custom Hostname record timeout

I’m trying to setup a custom hostname. Cloudflare has given us 2 TXT records to add to the domains DNS settings so it can create a certificate.

One of the TXT records was detected immediately. The other said it was Pending Validation. This is the certificate validation record called _acme-challenge. We noticed value cloudflare was asking us to set it to was different to before, so we updated the DNS records and it’s changed again.

This happened before and we found the domain had CAA records that prevented Cloudflare from creating a certificate. This domain doesn’t have an CAA records.

Has anyone experienced this before or know what the issue might be?

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