Custom domain name is not redirecting to cloudflare pages page

What is the name of the domain?

tommywhelan.com

What is the error number?

404

What is the error message?

404 (002) pixie proxy

What is the issue you’re encountering

CNAME recods not propogating

What steps have you taken to resolve the issue?

CNAME records not propagating from custom domain to redirect to cloudflare pages domain

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

add cloudflare nameservers to a custom domain and manage the dns from cloudflare
connect custom domain to cloudflare pages

Your domain appears to be working, and brings up your site.

However, a www name for your site does exist but doesn’t work. Is that what you mean? Did you add the www version of the name as a custom domain in your Pages project? Just creating a CNAME won’t work.

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Thanks for the reply
oh, surprising it works
Then perhaps it hasn’t fully propagated, or I haven’t correctly flushed my local DNS
These are the CNAMES
It should simply be redirecting to a cloudflare page which cloudflare generates

The www one doesn’t work.

Did you create the CNAME yourself? You can’t just CNAME to something and have it work. You need to add www.tommywhelan.com as a custom domain to the Pages project, and the DNS will be handled for you.

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Yes I have done that.

It seems my local DNS cache may not be updating
as everyone but myself seems to get to the page no problem

Thanks for your replies,

I would say this is resolved

I’m getting Cloudflare Error 522 for the www subdomain, though the apex domain works fine. So it may not just be you.

If this continues to be an issue please share an expanded screenshot of your Cloudflare DNS page, as what you provided doesn’t provide any insight into those those CNAME records. Also, does your project’s Custom Domains page show “ACTIVE” for the www subdomain as well?

1 Like

Thanks for pointing this out!
The record was correct but I didn’t realise you also had to do a custom domain link for subdomains as well for cloudflare pages
fixed now thanks

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