Spoke to the registrar, and they have not been able to help directly.
The nameservers were updated on the registrar, nearly 10 days ago, but they haven’t propagated across yet – and causes website downtime 5-10% of times.
What feature, service or problem is this related to?
Looks like you’re using Vercel , since returned IP address isn’t in the Cloudflare’s IP range, therefrom since the Website is working fine over HTTPS, I’d suggest you to prox your DNS records for security & performance from Cloudflare.
I am seeing inconsistent results when I query the nameservers for .so, here are two requests made within a few seconds of each other:
% dig soa tales.so @d.nic.so
;; AUTHORITY SECTION:
tales.so. 1200 IN NS dns1.registrar-servers.com.
tales.so. 1200 IN NS dns2.registrar-servers.com.
;; Query time: 190 msec
;; SERVER: 2001:43f8:120::54#53(d.nic.so) (UDP)
;; WHEN: Thu Nov 07 01:02:47 GMT 2024
;; MSG SIZE rcvd: 96
% dig soa tales.so @d.nic.so
;; AUTHORITY SECTION:
tales.so. 1200 IN NS ingrid.ns.cloudflare.com.
tales.so. 1200 IN NS stanley.ns.cloudflare.com.
;; Query time: 187 msec
;; SERVER: 2001:43f8:120::54#53(d.nic.so) (UDP)
;; WHEN: Thu Nov 07 01:02:49 GMT 2024
;; MSG SIZE rcvd: 97
The nameservers in Whois are also changing far too often. Either somebody is changing these all the time, or the Registry/Registrar are having an issue.
# whois.nic.so
Domain Name: tales.so
Updated Date: 2024-11-07T00:55:40Z
Name Server: dns1.registrar-servers.com
Name Server: dns2.registrar-servers.com
DNSSEC: unsigned
>>> Last update of WHOIS database: 2024-11-07T00:57:04.175Z <<<
# whois.nic.so
Domain Name: tales.so
Updated Date: 2024-11-07T00:57:47Z
Name Server: stanley.ns.cloudflare.com
Name Server: ingrid.ns.cloudflare.com
DNSSEC: unsigned
>>> Last update of WHOIS database: 2024-11-07T01:05:28.532Z <<<
I would query with your Registrar why the NS set and the whois data is changing at the times indicated above.
I agree, the registrar (Namecheap in my case) somehow has some misconfiguration that prevented the DNS propagation correctly.
However, I did the following –
Disabled the custom DNS setting from the registrar
Had a few records in the DNS settings cached still, so manually removed all of those settings,
Re-enabled the custom DNS, with the Cloudflare name servers, i.e. Ingrid and Stanley.
This seems to work for now – the classic hard reboot. However, will keep checking for the next 24-48hrs, since the issue is more intermittent. I’m checking the DNS configurations at – DNS Checker - DNS Check Propagation Tool for the main website at https://www.tales.so.
Subdomain not resolving, DNS propagation shows the DNS to IP mapping is complete.
What steps have you taken to resolve the issue?
My domain cdn.tales.so is pointing to the IP address: 34.111.206.27 at the moment. However, when I try to open it in the browser, it doesn’t work “sometimes” – mostly in Safari.
What feature, service or problem is this related to?
@arpit I’m not sure your precise use case. How about Cloudflare pages? You may have a glance if it meets your expectations: Cloudflare Pages documentation
Doesn’t seem like the propagation is working as expected. Is there a way to get the change logs of the name servers that are sent out from the registrar?
I’d suggest to contact domain registrar and double-check your domain nameservers using below articles.
It looks to me you’ve might added NS type of the DNS records instead of changing your old domain nameservers with the assigned Cloudflare nameservers for your CF account at Namecheap.
Disable the parking page which also might be enabled and interfering.