Cross user banned

I bought a subscription on a website a while ago but now I want to end it when I go to the website it says cross user banned? Is there any way to fix this without having to contact them

Contact your bank / credit card company / whatever and ask them to prevent that merchant from making any further charges to you. Or if it’s set up as a recurring payment or authorization in Paypal or something you might be able to cancel it there.

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