CRM not registering DNS records in Cloudflare

[joe85]

What is the name of the domain?

exponentgroup.org

What is the error message?

DNS records not added in CLOUDFLARE. Add all records to verify your domain.

What is the issue you’re encountering

Our CRM (Freshsales) is not registering that the DNS records have been added to Cloudflare

What steps have you taken to resolve the issue?

We have contacted the CRM to see if there is an issue on their end.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Add DNS records to Cloudflare and attempt to reverify in Freshsales.

Screenshot of the error

[Laudian]

You might need to switch the record from Proxied to DNS-Only until they have been verified.

[joe85]

That seems to have resolved the issue, thank you!!