Credit balance issue and how to upgrade the account?

When you delete a domain the system will always automatically cancel the current plan and leave the account with a credit balance for the unused time on the plan which will auto apply to the next generated monthly invoice.

I added a Website and purchased a $240 plan, but I accidentally deleted the site. How can I recover the deleted site?And recover the $240 plan,

SHOULD I HAVE TO PAY AGAIN?

my invoice - CFUSA6968796

You should open a billing ticket here: https://dash.cloudflare.com/?to=/:account/support they are the only ones who can give you definite answers for billing questions.

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Hi @quvaeresearch,

Yes, when you delete a domain the system will always automatically cancel the current plan and leave the account with a credit balance for the unused time on the plan which will auto apply to the next generated monthly invoice.

And Yes, you will need to re-add the domain and order the plan again, the following invoice automatically generated within your account will receive the credit as payment until used in full.

1 Like

too much complicated process. very bad.

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