Creating CNAME record on free plan

[peter.button]

Hi - I’m new to Cloudflare and I’m having problems with the following help document: https://support.cloudflare.com/hc/en-us/articles/200168706-How-do-I-do-CNAME-setup-

I believe that because I have changed nameservers to Cloudflare, I don’t need “CNAME Setup” (requiring a paid plan that I don’t currently have) and that I can “add a CNAME record” (available on free plans)

When I click on the link to “How do I add a CNAME record”, I’m taken to a page that states that states “oops - You’re not authorized to access this page”

I recently moved a domain to a free plan on Cloudflare on the recommendation of WPEngine.com

I have just created a CNAME record on Cloudflare for the first time. The purpose of the CNAME record is to point a subdomain to a third party site that hosts training courses.

When I tested the new subdomain, I received the following error in Chrome:

ERR_TOO_MANY_REDIRECTS

I’ll be very grateful if somebody can advise.

Thanks

[sdayman]

You’re using CNAME properly, but that error is not a CNAME issue.

Community Tip - Fixing ERR TOO MANY REDIRECTS

Error Try the suggestions in this Community Tip to help you fix ERR TOO MANY REDIRECTS. Background If your SSL setting on the SSL/TLS app is Flexible and if your origin server is configured to redirect HTTP requests to HTTPS, server responses back to Cloudflare are encrypted. Since Cloudflare is expecting HTTP traffic, it keeps resending the same request, resulting in a redirect loop. This causes browsers to display “The page isn’t redirecting properly” or “ERR_TOO_MANY_REDIRECTS” errors. Qu…

[peter.button]

Thanks very much.

I’ve worked through the documents and the URL is now working.

I initially selected Full(strict) SSL and also “Always use HTTPS”. This gave a problem with timeout. I then removed “Always use HTTPS” and this appears to have fixed the issue.

Thanks again.