I migrated over my site from old host to new host and set up a temp site (healthydogforlife-81a9c.ingress-alpha.easywp.com). The domain registrar is with someone else. My new host NameCheap, said I need to create brand new CNAME for bare domain name(@) and update the existing one for subdomain ‘www’.
I changed the www easily enough but when creating a new CNAME for bare domain and hit save, it gave the error code 81053, saying that cname record already existed with that host. Which host is it refering to old or new?
I did ask an assistant at NC to help set this up again but after trying, they said I have the A record for the domain, therefore, cannot add the CNAME record since it copies all the settings and the settings will be overwritten (including the MX record). They also said, When you add the ALIAS record for the domain, you are able to use it. Unfortunately, they do not support this type of the reocrd, and we offer a CNAME record as a way out. The issue is that you cannot create an ALIAS record on CloudFlare’s side since they do not support it. You can create the CNAME record. CNAME record copies all the records of the target (including MX, TXT records, etc.). Therefore, you cannot have the MX record if you add the CNAME record. You may add the A record, but if we change the value of the ingress-alpha.easywp.com on our side, it will not be changed automatically on your side (as it is when you have the ALIAS record). The alternative is to add the A record on the CloudFlare’s side, but it is your own responsibility to change the IP address in case it is changed on our side.
That’s as far as I got. After that they were talking about free DNS set up.
Please can I have some help to set this up as the sites now offline via old host.
Thank you, Dan
PS Not sure what screenshots I can attach here.