Creating a Better, Safer Online Experience for Customers and Stakeholders

With the recent COVID crisis driving more business and customer interactions online it has only refocused the need for modern websites and customer facing applications to be reinforced with modern security to create a customer experience which is not only optimal but also secure.

Join us as we delve inside cyber security programs at companies including City of Port Phillip, Axiata Group , to understand how they are creating reliable data protection and governance regimes for customer-facing software and online portals. Understand the recent lessons learned and strategies they have implemented to fortify against hackers, phishing attempts and DDoS attacks to build customer trust across their online channels:

Learning Objectives:

  • Reckoning with DDoS attempts in the “new normal” and what expanded risks there are
  • Best practices for implementing Web Application Firewalls
  • Creating reliable data protection and governance regimes for customer-facing software and online portals
  • Reconciling information security with customer experience

Details
2020-11-12T05:00:00Z2020-11-12T06:00:00Z