Created New Account instead of Changing the Email of the existing account

Website, Application, Performance Getting Started
1

What is the name of the domain?

seanjago.com

What is the issue you’re encountering

Change the email of an existing account but a new account exists because I created it

What steps have you taken to resolve the issue?

I’ve migrated a website to new hosting for a friend and thought I would create them a Cloudflare account for the DNS and Domain registrations also. I forgot that I had already created them a Cloudflare account years ago under their previous domain name, which is still active, which contains all their DNS information for their various domains. What I should have done was update the email of the original account to the new email instead of creating the new account.

What are the steps to reproduce the issue?

If I delete the new account, it says I won’t be able to create a Cloudflare account with this email in the future. If I change the email of the new account to one which will never be used for Cloudflare, this would free up the email I want to use for the current account so I can update it. Then I could delete the new account we don’t need. Would that work? Any advice would be greatly appreciated. Thanks

2

Why not just add the newest domain to their exisitng account and transfer any DNS and configuration?

3

There is no new domain. All the DNS is on the original account. New new account I created has become the primary domain my friend uses and so is the one he prefers to use for logins etc to match his other online accounts.

4

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