Create CNAME record of Zoho in the DNS manager of Cloudflare

I have a website by GoDaddy + Cloudflare + DigitalOcean. I have the following DNS records in Cloudflare at the moment:

A    *    points to 178.xx.xx.xx
A    myweb.com    points to 178.xx.xx.xx    DNS and HTTP proxy (CDN)
CNAME    email   is an alias of email.secureserver.net    DNS only
CNAME    ftp     is an alias of myweb.com    DNS only
CNAME    www     is an alias of myweb.com    DNS and HTTP proxy (CDN)
MX    myweb.com    mail handled by mailstore1.secureserver.net 10
MX    myweb.com    mail handled by smtp.secureserver.net 0

Now, I want to let Zoho manage my mails. By following this post, I have added

MX yourdomain.com mx.zohomail.com (set the priority as 10)
MX yourdomain.com mx2.zohomail.com (set the priority as 20)

However, for CNAME, I tried CNAME zb******** is an alias of business.zoho.com and CNAME zb******** is an alias of zmverify.zoho.com, they both gave me DNS validation error (Code: 1004): Invalid proxied mode. Record cannot be proxied (Code: 9041).

Could anyone help?

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Hey there. When you’re creating the CNAME record, ensure the cloud is :grey:, this will prevent that error :rocket:

4 Likes

It works, thank you…

2 Likes

2 hours lost because of an non-user-friendly feature… Thank you Andy.

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