cncted.world
HostBill (billing app) cannot “self-update” because of Cloudflare’s Bot Protection
Flexible
Our HostBill install cannot self-update when Bot Fight Mode is enabled. I’ve attached a screenshot of the Event.
Is there any way I could exclude a specific user-agent (“HostBill”) from the Bot Fight protection? Thank you
No. You can’t configure Bot Fight Mode with Custom Rules.
For that, you need Super Bot Fight Mode, which is available on Pro plan.
If they have a static IP address, you can allow that with an IP Access Rule instead.
If we are referring to the host/source IP, yes, it’s a static IP.
I am not sure about the destination IP.
Could you please point me in the right direction? Thank you
Go to Security → WAF → Tools and create an IP Access Rule for HostBill’s IP address.
I already made this, but it doesn’t seem to work.
I triple-checked and the “Value” IP is the same as the server’s IP (HostBill).
Any hints on this? Thank you
That’s not the same IP as in your first screenshot.
FACEPALM! Darn IPv6.
Thank you, you saved my day!
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