Cox Phoenix edge server

I’ve had this happen a couple of times on and off, but it points to an edge server between Cox and Cloudflare. I’m unable to visit most/all cloudflare CDN (9gag/udemy/fiverr/upwork/etc)/services including ping to 1.1.1.1 through my Cox home service, but only if I configure my router to use a VPN can I connect.

Normal traceroute when I’m not experiencing the outage shows similar to:
4 9 ms 9 ms 9 ms 68.1.0.191
5 11 ms 11 ms 15 ms 162.158.140.253
6 9 ms 9 ms 10 ms one.one.one.one [1.1.1.1]

Now I’m getting this:
4 13 ms 10 ms 9 ms 68.1.0.191
5 * * * Request timed out.
6 * * * Request timed out.

or this:
4 10 ms 10 ms 10 ms 68.1.0.187
5 * * * Request timed out.

Similar community topic: Is anyone home in support? You have 40% packet loss in Phoenix

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