Could not run legacy post zone sub request against new zone products: failed

What is the name of the domain?

mp3juice.sh

What is the error number?

no number

What is the error message?

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

What is the issue you’re encountering

I can’t add the domain due to a billing error.

What steps have you taken to resolve the issue?

i try to add in different cloudflare account but get the same error even i contact a domain registrar they told me error from cloudflare end.

What are the steps to reproduce the issue?

no idea i just want to remove this warning and add domain into cloudflare actually i m new owner of that domain.

i also contact to cloudflare support here is my ticket number almost 20 days gone no reply yet. ticket number: 01392041

Screenshot of the error

If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.

Thanks for reply but i m waiting last 15+ days still no reply

can you flag it to support team to answer my ticket

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