What is the name of the domain?
tch-mx.com
What is the error number?
Finish Setup Error
What is the error message?
could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.
What is the issue you’re encountering
I select free plan and error
fritex
January 22, 2025, 10:42pm
2
I am sorry to hear this. You’ll need to follow these directions here:
The Support team is aware of some recent errors; 1258 , 1315 , subscription changes, and plan changes.
If you’re encountering any of the above issues, please report them directly to Customer Support at, https://dash.cloudflare.com/?to=/:account/support
If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.
watch this topic for updates → Billing Subscr…
system
Closed
February 6, 2025, 12:42am
3
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