I found some emails are dropped from Email Routing Dashboard, can these emails be recovered?
Or where can I see the content of the emails?
Are you running classic email routing (e.g. forwarding from [email protected] to some @gmail.com), or are you handling emails through a worker?
Messages handled by workers is currently showing “Dropped”, even if they are handled properly by the worker you’re using.
If we’re not talking about an email handled by a worker (that actually works, but simply display dropped), but the classic email routing/forwarding, the only way to retrieve them would be for the sender to re-try the delivery, once you have fixed what made the delivery fail in the first place.
More information about the actual set up (e.g. worker or not), as well as a screenshot of the actual error from the Dashboard could help a lot do a lot (certain personal parts, such as e.g. the john.doe part of e.g. [email protected] may be censored).
Thank you for replying.
I’m running a classic email routing.
So the only way to retrieve the email is to ask the sender, do I understand correctly?
Yes, Cloudflare does not store the body of the email.