Cookie whitelisting

What is the name of the domain?

domain.com

What is the issue you’re encountering

My users get blocked after i added cross subdomain analytics

What is the current SSL/TLS setting?

Full (strict)

What are the steps to reproduce the issue?

When i go from one of my subdomains that drops the cookie, to another one of my subdomains, Cloudflare blocks me. When i clear the cookies, it works again.
I found the cookie causing a problem (its structure has multiple symbols), is there a way to allowlist that specific cookie ? That way i don’t have to decrease my PL.
Thanks in advance for your help, it is much needed.

Hey there,

If the block is coming from Cloudflare, then you can create a WAF custom rule checking for the if the request contains the cookie in question to skip the remaining custom rules under this skip rule.

If the block is coming from a managed ruleset and not from a custom rule, then I would recommend configuring a WAF exception instead. It is important to note that skip/exception rules should be placed above the rules you want to skip, otherwise they will not work as expected.

Below are some documents that should help you with this:

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