Continued 'credit card expiring' emails

[fritex]

@shemsargent

I updated the card on file to one that is not expiring.

@shemsargent

I updated the card on file with the new expiration date and CVV. Since then I have received these unexpected emails every two weeks.

I am sorry to hear this happen.

You’ll need to follow these directions here to create a Billing ticket:

Billing, Plans & Subscription Questions

The Support team is aware of some recent errors; 1258, 1315, subscription changes, and plan changes. If you’re encountering any of the above issues, please report them directly to Customer Support at, https://dash.cloudflare.com/?to=/:account/support If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community. watch this topic for updates → Billing Subscr…