Contact Form Issues Undefined Error

[emmypet0]

I got this message Error “Undefined” on my contact page on my website. Apparently, people have been trying to send me messages that aren’t going through.

I discovered this issue after recently changing to Cloudflare. How do I fix this issue?

Thanks.

[emmypet0]

[anon9246926]

Please share a link to the page.

[emmypet0]

Unable to share a link. But pls can you propose any solution to the issue above.

[oneandonlyjason]

We can help better if we can look at the Problem ourself. You can use a space between the Name of the Domain and the TLD when the Forum dont let you post the URL

[emmypet0]

https:// naijajapa .com/ contact-us

I had to space it but that’ the link.

[oneandonlyjason]

Thats strange it works for me

[emmypet0]

ISSUE: I got this message Error “Undefined” on my contact page on my website. Apparently, people have been trying to send me messages that aren’t going through.

[emmypet0]

OKAY, But WOW. I have tried it it wasn’t working from my end.

[oneandonlyjason]

But, the Website and Server are reacting very very slowly for me. Is is possible that you sometimes just get a timeout based on load? What does the Load on the Server say when its a Machine managed by you?

[emmypet0]

i don’t really know until i check from hosting

[epic.network]

The MX record of _dc-mx.d59a58dee788.naijajapa.com. tells us that you have proxied your MX hostname. The Cloudflare proxy does not pass email traffic. The synthetic hostname you see is an attempt to work around that limitation. It is always better to not need the workaround.

If your MX hostname is mail.naijajapa.com, make sure that it is set to DNS Only. Please see this Community Tutorial for more information.

Email Troubleshooting

This tutorial covers the steps you should take if, when you change your domain to point to Cloudflare, you no longer receive emails to your domain. If you follow this tutorial and still need further help, please let us know what you have tried and share your domain name and, if possible, a redacted screenshot of your DNS records in Cloudflare. [Cloudflare Community Tutorial - Troubleshooting Email Delivery Issues] 1. Do you have the correct MX records set for your domain? You will…

[emmypet0]

Ok Thanks for your solution. i will try it

[epic.network]

What I shared may turn out to be an unrelated problem, but it is still worth fixing.

[emmypet0]

Talking about the website and server reacting slowly. Could it be Cloudflare is not working properly? I mean, that’s the reason why I joined Cloudflare. Is there something I need to fix?

[anon9246926]

Submitted the form without issue. I assume you have solved the problem @emmypet0 (most likely caused by client-side JavaScript.)

[emmypet0]

Thanks

[oneandonlyjason]

Cloudflare seems to be working correctly. Cloudflare will help speed up the Requests for Static Content which should be the Most Request on the Side. But stuff like Sending of the Contact Form will be always slow when the Server is slow because Cloudflare itself needs to wait for the Server Response. But it will help with Static Content