I am not getting much help from support… our site has been bouncing for several minutes at a time for more then 12 hours now.
I have opened a support ticket but it is taking far too long to respond to a business critical issue.
Basically we are getting hammered with notices from Pingdom and user complaints, and when we try to get to the site we get either time outs on the connection or cloudflare error pages.
The error occurs when you try to access the site
Legiit.com - it doesn’t load.
Can someone from Cloudflare please help?
The type of issues you mention are usually origin server issues, either ip blocks, performance issues with certain functions, etc. The site loads fine for me sometimes and sometimes a 504. Judging from the 504 screen, it’s an issue with the origin, a cloudflare screen would be black & white like shown in the tip.
Some resources to help:
Try the suggestions in this Community Tip to help you fix Error 502 / Error 504: Bad Gateway / Gateway Timeout.
The 502 / 504 errors are quite similar. Generally, a HTTP 502 / 504 errors occurs because your origin server (e.g. your web host) is returning this code to us, and Cloudflare returns this code in turn to your visitors. They are caused by a problem connecting to an upstream server - meaning your server is trying to initiate a process and this fails to work as expecte…
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