Constant automatic E-Mails about videos still online after subscription expired

Type

Video

What is the issue you’re encountering

I have canceled my Stream subscription. I had content in there which I was happy with being deleted. I have not deleted it beforehand. I get an email every day informing me that I still have content in the library and that it will be deleted on day X (ongoing for a month). If I want to access the content I need a new subscription. Where is the “I don’t care, stop messaging me, please delete the content”-button?

What steps have you taken to resolve the issue?

I was not aware of this behavior and cloudflare does not offer any way of resolving this issue that does not involve paying for a subscription or waiting until the content is automatically deleted.

What are the steps to reproduce the issue?

  • Get a stream subscription
  • Upload a video
  • Cancel the subscription
  • Let the subscription expire.
  • Suffer every day for a month for not deleting the content.

Screenshot of the error

You can delete these videos to stop receiving these emails or unsubscribe from the emails.

https://developers.cloudflare.com/stream/faq/#if-i-cancel-my-stream-subscription-are-the-videos-deleted