Hello, I am not really tech savvy and I just want to change my website platform and connect my domain beelife.world to my new website. My domain was purchased from goDaddy and I moved it to Cloudflare quite some time ago. It was connected to my website hosted through Ucraft and now I made a new website with GetResponse. I have no clue how to connect my domain to that website, as they ask me to change the name servers, which I understand I cannot do?
I have searched for the answer, but I cannot find it. Honestly, I donât even remember how I connected the domain to my website at Ucraft. And I canât seem to get any answers from either of those platforms on how to move it without changing NS records.
Hopefully someone can help, otherwise I have to take the domain away from Cloudflare to get it connected to GetResponse?
Based on a couple very hasty searches, it appears that âGetResponseâ is a host that requires you to use their own nameservers in order to use their service; if there are any exceptions or workarounds then I didnât see them on initial glance; youâd have to check their documentation more thoroughly or contact them to ask.
When you say you moved your domain from GoDaddy to Cloudflare, did you just switch your DNS service to Cloudflare, or did you go all the way and transfer your domain to Cloudflare Registrar? If you transferred to Cloudflare Registrar, you canât use non-Cloudflare nameservers at all, youâd have to transfer your domain out to another registry, then youâd be able to change nameservers.
If your domain registration is still with GoDaddy and youâre just using Cloudflare as your DNS provider, you can log into your GoDaddy account and change the nameservers for your domain to point to GetResponseâs nameservers. At that point youâll no longer be using Cloudflare, though, at least not directly. GetResponse might be a Cloudflare partner/reseller, in which case they may give you the option to use Cloudflare indirectly via their Cloudflare account, but any management of your DNS records & such would have to be done through them, and not through the Cloudflare dashboard.
Thank you for your reply! I thought I only moved the DNS service, but when I go to Godaddy I cannot get into DNS at all, because it says it is hosted elsewhere. Therefore, I have no option of changing the nameservers there eitherâŚ
GetResponse hasnât been helpful so far, but now someone there is suggesting using Cname to link the www subdomain? I will try it and see if it works. They donât support A records, thatâs how I did it when I hosted my website at Ucraft.
I have someone escalate the issue at GetResponse because I cannot add the Cname âwwwâ subdomain either. Basically, they said there is no other way but to change the name servers⌠So I hope the escalation is going to help and someone at IT can do it manually.
I just donât understand, because then what would be the point of running it through Cloudflare?
throwing shade at GoDaddy is fun.