Connecting domain issue

Can’t connect my domain - “Failed to lookup hosting information of at this time.”

Already contacted official support but the bot just says “For the security and privacy of our users, we can only work with the account holder directly. We have automatically detected that you may not be the account owner of the domain(s) mentioned in this ticket.” all thought I’m the owner of it

That domain is probably registered under a TLD which is governed by the Freenom registry. Freenom currently experiences issues with their Whois service which prevents such domains from being added to Cloudflare. Freenom needs to fix that on their side. Unfortunately there is no ETA known for that.

It probably is best to register a proper domain instead. They already go for less than $10 a year (even as low as a dollar for something like .xyz for the first year).

1 Like

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.