Compliance for people with disabilities - WAVE, ADA, WCAG - JanJam

[techteam]

I’m concerned about Cloudflare’s accessibility compliance. Cloudflare often works by presenting intervening challenge pages to a user, most involving a captcha. There’s been some discussion in these forums about the captchas’ usability for people with visual disabilities, but nothing about the general display of pages.

This came up because I was running some basic accessibility audits with the WAVE tool, and Cloudflare’s email obfuscation fallback page started showing up in WAVE compliance reports.

Here’s a sample of the Cloudflare page as it appears on any Cloudflare-protected site: Email Protection | Cloudflare

Here’s how it fails some basic compliance criteria for display: WAVE Report

I can find no official accessibility statement from Cloudflare. Does anyone know if something like this exists?

[sdayman]

Tag this Post Title with JanJam and someone will probably get back to you on this.

[techteam]

[quote=“sdayman, post:2, topic:240172”]JanJam[/quote] Thanks. I will do that.

Ahem… I hope you’re not just messing with me, though “JanJam” is the name of a Zimbabwean clothing outlet!

[sdayman]

@techteam

“JanJam” is the name of a Zimbabwean clothing outlet!

It wouldn’t surprise me if @cloonan knew this. But, seriously, Cloudflare staff will be combing through posts to provide a ton of assistance.

Calling All Topics

Well, ok I am not really calling all topics, but I am looking for a handful of interesting posts that you’d like to ensure Cloudflare sees and is aware of. Background Over the next couple of days, we will have a few dozen Cloudflare employees visiting the Community as part of a Cloudflare Community Jam. The Cloudflare Community Jam is a hands-on opportunity for Cloudflare employees to get acquainted with our customers in the Cloudflare Community. These Jams are typically held noon to 2:00 PM l…

[cloonan]

@sdayman

knew this

I did not, but now I do, must be great minds thinking alike…

[techteam]

Not sure where this is leading.

[aeffort]

Hi techteam! Thanks for flagging this accessibility issue. It’s important to me, as a member of the Cloudflare design team, that we try to make our products usable by all folks. If you notice other accessibility issues, please let us know.

[techteam]

Okay. I’m glad you’re receptive!

Here’s a screenshot of your default challenge page, showing several WAVE alerts and errors:

In order to locally debug Cloudflare’s many interrupting pages, you really need to install your own WAVE browser extension. It’s freely available here: https://wave.webaim.org/extension/

My site actually uses custom pages, and there are some issues even with Cloudflare’s small, fixed snippets for those. See the error and alert here:

[aeffort]

Thanks!

[intr0]

Oh yes. And thank-you for bringing up this issue.