Community Tip - Search Changes

How to Use
Search :search: is a powerful feature of the Cloudflare Community. The Community offers both a Classic Search function and a new search function that will be introduced towards the end of November, 2022.

What to do Before you Post

  1. Search for an answer and try to resolve the issue before you need to post. Most visitors to this site search before they post and find an answer without asking a question.

  2. If you select :search: when the new search function is implemented, you’ll be redirected to a new search page:

  3. Enter the search string, error message, error number in the search box:

  4. If the information you are searching for is in a private message or if you prefer to search using Classic Discourse Search, select:

  5. On Classic Search, search this Community only using the existing discourse options:

Include With Every Post

  1. The name of the domain about which you are posting, your interest; visitor, owner, vendor, etc.

  2. Expected results & actual results? What did you expect to happen and what is actually happening?

  3. Steps you’ve take to fix it. What #CommunityTip, #ExpertReply, videos, directions, instructions, and advice you’ve followed to try & fix the issue?

  4. Screen shot of the problem.

  5. Specific error message & error code/number you’re seeing.

  6. If you contact Cloudflare Customer Support, please share the ticket number, we’ll share details from your Community post with Support.

Caution

  1. You may be asked to share your origin IP address. If you decide to share that information, know that it is sensitive, should not be shared widely nor casually, and ought to be considered confidential. If you like, :black_flag: your post as “something else” and ask that we redact sensitive details.

  2. Please, do not share personally identifiable information like email address, phone numbers, or any other details you would not leave in a public place for strangers to see.

Lite Reading

If You Need More Help
This community of other Cloudflare users may be able to assist you, login to Cloudflare and post your question to the Community. When you post on the Community make sure to include as much of this information as possible: the specific error message you are seeing, the URLs this is happening on, screen shot of the error, and the steps to reproduce the error. Please indicate what troubleshooting steps you’ve tried in order to help us help you.

This is a Cloudflare Community Tip, to review other tips click here.

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