Code 1323 -- I see no unpaid invoices in any account -- -- error leaves screen

[dmcdon1]

What is the name of the domain?

printex-usa.com

What is the error number?

1323

What is the error message?

Code 1323

What is the issue you’re encountering

Can not set up the website

What steps have you taken to resolve the issue?

Sent Case: 01023758
Subject : Code 1323 – I see no unpaid invoices in any account
Priority : Urgent
Latest Case Update:

Rejected because a Super User can’t post a support ticket?

What are the steps to reproduce the issue?

Try to setup the website

Screenshot of the error

[cloonan]

@dmcdon1

Rejected because a Super User can’t post a support ticket?

No, they certainly can.

The message you received indicated the email you used to contact Support does not have any websites associated with it.

You deleted the site from the account on 27 July and the system thinks there is a balance due. I will alert the team on your ticket and they’ll assist there. Sorry for the issues.

[cloonan]

my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.