Code 1061 - prev account owner not available

The domain was added to “someone’s” account in the past.
This person is not available in the near future.

When adding the domain - we get code 1061 - mydomain.com already exists (Code: 1061)

We can access the registrar and change NS (currently not pointing to CF)

What can we do to resolve this and add the domain to our account.

Thanks

You’ll have to contact Support. Let them know the domain you’re trying to add, login to Cloudflare and then contact Cloudflare Support.

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