Code 1061 - prev account owner not available


#1

The domain was added to “someone’s” account in the past.
This person is not available in the near future.

When adding the domain - we get code 1061 - mydomain.com already exists (Code: 1061)

We can access the registrar and change NS (currently not pointing to CF)

What can we do to resolve this and add the domain to our account.

Thanks


#2

You’ll have to contact Support. Let them know the domain you’re trying to add, login to Cloudflare and then contact Cloudflare Support.


#3

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