CNAME wont save on DNS records

[carolinemugwe]

What is the name of the domain?

tycafricatrust.org

What is the error message?

An A, AAAA, or CNAME record with that host already exists.

What is the issue you’re encountering

I have tried to add a new CNAME with the name www and value of cname.vercel-dns.com but whenever I try to hit save it tells me there is one that exists. So should i delete everything with WWW in the name and wouldnt that cause issues or its just okay

What feature, service or problem is this related to?

DNS records

Screenshot of the error

[neiljay]

@carolinemugwe

I have tried to add a new CNAME with the name www and value of cname.vercel-dns.com but whenever I try to hit save it tells me there is one that exists

There already exists a record with www You can’t have multiple records for that.

[carolinemugwe]

Then how would I add the CNAME I need for it to work for vercel then ? Do i delete the existing ones seen on the screenshot?

[neiljay]

@carolinemugwe

Do i delete the existing ones

You need to delete the existing one, if you want to have Vercel record.