CNAME targeting target.clickfunnels is not populating

I am running a funnel from Clickfunnels, but I cannot verify the domain in ClickFunnels. The following message is displayed:
In order for your custom domain to work you’ll need to log in to where you bought your domain and add a CNAME record that points www.stratsurepro.co.za.

I added the following CNAMES in Cloudflare, however the @ target is not populating:
@target.clickfunnels.com
www.stratsurepro.co.za.

Please advise how to fix this issue as I am stuck!

Thank you
Anette

I added the following
CNAME @target.clickfunnels.com
CNAME: www.Stratsurepro.co.za (domain purchased at GoDaddy)

However the target.clickfunnels.com is not populating?

Can you provide a screenshot of the specific record in the dashboard? I need to check one thing, but I don’t exactly know how to best explain it so there couldn’t be misunderstandings…

1 Like

Hi matteo

Thank you for responding. Herewith the screenshot…

You should definitely remove those 2 NS records. Those are the issue. You shouldn’t have additional NS, especially at the root.

Hello Matteo

Thank you for responding.

Herewith 2 screenshots:

  1. Error message in ClickFunnels:

image001.jpg

  1. Cloudflare: CNAME

<img width=“787” height=“392” style=“width:8.2in;height:4.0833in” id=“Picture_x0020_2” src="//discourse-cloud-file-uploads.s3.dualstack.us-west-2.amazonaws.com/cloudflare/original/3X/b/1/b1b7e9709d84af5db79625586f84d293b66d9b1f.jpeg" alt="A screenshot of a cell phone

Description automatically generated">

Regards

Anette

Oh, I see…

You also need to switch the two records. Set www to target ClickFunnels and the root to target www.

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