What is the name of the domain?
outreachly.ai
What is the error message?
Expected CNAME for “em4604.outreachly.ai” to match “u46426457.wl208.sendgrid.net”.
What is the issue you’re encountering
Adding CNAME records to outreachly.ai for Sendgrid (Twilio) and also Intercom but they are not propogating. The CNAME record for Intercom (outbound.intercom) also has this warning in addition to not being seen / verified: This hostname is not covered by a certificate. To ensure full coverage, purchase Advanced Certificate Manager to use Total TLS for full certificate coverage of proxied hostnames.
What steps have you taken to resolve the issue?
Contacted Support of Intercom and Twilio who refer me to Cloudflare
What feature, service or problem is this related to?
DNS not responding/updating