musicrhapsody
CNAME records all have X on DNSchecker.com
Checked with Network Solutions and they said I had everything set up correctly. It’s been over 48 hours since I set them up.
DNS not responding/updating
Have you created the CNAME records directly for musicrhapsody.com or for a subdomain?
Could you just show a screenshot of the records you have created in your Cloudflare dashboard?
I think the ones I’m referring to are subdomains for Network Solutions Email. I also read somewhere that Cloudflare “flattens” CNAME records if you have the setting enabled to automatically do it, but we don’t have that function available as we’d have to upgrade to do that. The following are examples of the records I’m talking about:
imap . musicrhapsody.com . netsolmail . net
pop. musicrhapsody.com . netsolmail . net
dig +short pop.musicrhapsody.com
pop.musicrhapsody.com.netsolmail.net.
dig +short imap.musicrhapsody.com
imap.musicrhapsody.com.netsolmail.net.
Looks all good from what I can see.
Do you know why it would be showing all X’s on DNSchecker.com?
When you use a tool like DNSchecker, you need to enter the full name of the record, not only your domain:
Also the reason I’m concerned about this is that all my Network Solutions mail keeps going to the spam folder even though all my DNS records appear to be set up correctly.
Could you test your email with https://www.mail-tester.com/ and share a link to the result here?
And could you also share a screenshot of the DNS records that you were given for Network Solutions?
Do emails go to spam with all recipients or only some?
Network Solutions is listed in the UCEPROTECT level 2 and level 3 blocklists. A known user of this blocklist is Microsoft’s free email service, so all emails to them would definitely go to spam.
I’m not sure how much trouble the reverse DNS mismatch would cause.
I should clarify that all of our incoming emails are going to our spam folder. Not outgoing to other people’s spam folders.
Oh, that won’t have anything to do with DNS, but be up to Network Solution’s spam filter and your settings if there are any available.
I’ve spoken to NS about that and they keep saying it’s a DNS issue. Hmm… I don’t know what else to do haha
DNS is quite involved in your reputation when sending email.
But for receiving email, it only publishes the IP that emails are supposed to be sent to (with some exceptions that are irrelevant here). Either the emails arrive in your mailbox or they don’t.
At that point, your email provider decides what to do with the mails that arrive, like sorting them into different mailboxes, marking them as spam etc.
Did you test this with email from different services? Like gmail, hotmail etc?
Yes emails from all different services are going to our spam folder. Some I don’t even think we are receiving because Network Solutions sent us a test email and we never received it. I also just sent an email from my personal email to that address and never received it there either.
Can you give me an email address that I can send a test email to? I’ll send you a private message for that.
I have not received anything
I’ve sent an email and it was accepted by Network Solutions:
2024-12-05T01:44:44.496553+01:00 istnice postfix/smtp[2229813]: 488EA4B801A4: to=<[email protected]>, relay=mx003.netsol.xion.oxcs.net[51.81.206.108]:25, delay=4.3, delays=0.22/0.03/3.2/0.82, dsn=2.6.0, status=sent (250 2.6.0 Message accepted with ID d2dfc738-180e214449c3f1f0)
The status code 250 is basically a confirmation that Network Solutions have accepted the mail.
If you did not receive the email, you will have to ask Network Solutions what happened with that email.
