This seems to be a vast issue for many in the past, but all posts are from 2018 and prior. I’ve read through a dozen or so posts, KB articles and blog posts, but to no avail.
I have a 3rd party provider needing to verify our domain ownership by setting up a CNAME record. I’ve done so, but it’s not being seen by 3rd party checkers such as MXTool Box.
I’ve confirmed that the record is not Proxied. (In fact, I’ve set all records to the grey cloud in case it had any effect across other records)
KB articles say to “unflatten” the record, but the controls to do so are greyed out. (I’m on a free plan)
So I’m stuck with this 3rd party provider because he cannot see the CNAME record.