CNAME record not propagating

[raphaelrpais]

What is the name of the domain?

eticketa.com.br

What is the error number?

N/A

What is the error message?

What is the issue you’re encountering

www CNAME record is not propagating

What steps have you taken to resolve the issue?

Tried many times deleting and recreating the record.
DNS Checker does not show the CNAME propagating.
My server only resolves the website if I unable the proxy settings.

What feature, service or problem is this related to?

DNS records

[Laudian]

@raphaelrpais

www CNAME record is not propagating

Your www record is currently proxied, that’s why you don’t see it as a CNAME.

@raphaelrpais

My server only resolves the website if I unable the proxy settings.

The site currently redirects to a suspension page. Can you ensure you are using the Full (Strict) SSL mode on Cloudflare?

[cscharff]

@Laudian

Your www record is currently proxied, that’s why you don’t see it as a CNAME.

Cloudflare changes a record to the IP of its proxy when to provide performance and security services.