Cname record not added

[danlod.com]

Hi
i think there is error on c name records that are sub.subdomain .com
i have added c name record as below:
Record type: C NAME
Name: nc2048._domainkey.academy
Content: dkim2048.netcorecloud .net
Cloud toggle is off.

C name not worked!!!

DNS Checker Result:dnschecker.org/#CNAME/nc2048._domainkey.academy.zhaket.com

Cloudflare Diagnostic server is stokked on test:

Cloudflare Diagnostic Result: Cloudflare. com/diagnostic-center/?url=nc2048._domainkey.academy.zhaket com

root domain is zhaket .com.

[danlod.com]

Links are seperated because of Cloudflare did not permit to send links!

[sdayman]

Please post a screenshot of that DNS record in your dashboard. If you can click the “Edit” link to expand that entry for the screenshot, that would be even better.

[danlod.com]

Hi

[sdayman]

This is a good mystery…

If you scroll down on that DNS page, the Name Servers for your zone are Kay and Rudy?

[danlod.com]

Yes
kay.ns.Cloudflare
|—|—|
rudy.ns.Cloudflare

[sdayman]

Send a message to support AT cloudflare DOT com and post the ticket # here.

If no other @MVP members spot the problem, we’ll escalate that ticket so it gets reopened and investigated.

[danlod.com]

Thankyou
Email sent.

[KianNH]

;; QUESTION SECTION:
;nc2048._domainkey.academy.zhaket.com. IN TXT

;; ANSWER SECTION:
nc2048._domainkey.academy.zhaket.com. 300 IN TXT "v=DKIM1; " "k=rsa;p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAtbrrfOTgo5SYTgnDTfKdKVyHa6oTQxCAEjgqJFmkpGsTo9yD47dEPW2iQciuL9zCft8a0VDjg2gmpi6u+QzOocesbaKh36RKpYo16h8JichOw+UiV2zWJcN//P/kgy56GhBeQi2G8JHV3TrhAOG5453vm8XX6mNYAjkzkaCce2/84ZRJH8KXEJpfjC6cdXETqcC37rdfsDz" "SP+qdo22etlEwg+SdAAkeHTvEGBq+GRnA2NyVpoWOD6AhEh7H2MuOgoW8FutZIc+AfLw00sXNickF5zUANpuj0Eptaaq2PdihjRBuNp16KwDxja0QL0eBnTP0RP7vYH4BAuC4hEMbzQIDAQAB"

;; Query time: 24 msec
;; SERVER: 1.1.1.1#53(1.1.1.1) (UDP)

nc2048._domainkey.academy.zhaket.com. 300 IN TXT "v=DKIM1; " "k=rsa;p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAtbrrfOTgo5SYTgnDTfKdKVyHa6oTQxCAEjgqJFmkpGsTo9yD47dEPW2iQciuL9zCft8a0VDjg2gmpi6u+QzOocesbaKh36RKpYo16h8JichOw+UiV2zWJcN//P/kgy56GhBeQi2G8JHV3TrhAOG5453vm8XX6mNYAjkzkaCce2/84ZRJH8KXEJpfjC6cdXETqcC37rdfsDz" "SP+qdo22etlEwg+SdAAkeHTvEGBq+GRnA2NyVpoWOD6AhEh7H2MuOgoW8FutZIc+AfLw00sXNickF5zUANpuj0Eptaaq2PdihjRBuNp16KwDxja0QL0eBnTP0RP7vYH4BAuC4hEMbzQIDAQAB"
;; Received 489 bytes from 173.245.59.229#53(rudy.ns.cloudflare.com) in 8 ms

Appears fine for me - sounds like you might just have CNAME flattening enabled?

[sdayman]

Good catch. I only checked to see if it got flattened as an “A” record.

[danlod.com]

Hi
would you describe me a few more?
i can not found what is the problem and how it’s ok for your test

[sdayman]

On the same DNS page, there should be a “Flatten CNAMEs” section. “Flatten at root only” is the default setting. You may have set it to “Flatten all CNAMEs”, which is generally not necessary.

[danlod.com]

This option is disabled for me.

My root domain is set as cname record. it’s reason of disable that?

[sdayman]

Did you used to have a paid plan, then downgrade to a free plan?

[danlod.com]

May. more than 2 years ago

[sdayman]

Post that ticket # here, and add a reply on your ticket describing that you need CNAME Flattening disabled on your Free account because it was enabled when it was a paid account.

[danlod.com]

Ticket #2511385

[sdayman]

Got it. I’ve added that ticket to the escalation queue with a description. Support will reopen the ticket and investigate it.

[danlod.com]

But it seems disable on any account.
i checked other account that is not paid before.
flatten setting is on default but it is not enable so.

[danlod.com]