ertelt
November 23, 2024, 3:14pm
1
What is the name of the domain?
life news
What is the issue you’re encountering
CNAME record not working
What feature, service or problem is this related to?
DNS records
What are the steps to reproduce the issue?
I’m trying to set up our CNAME record. Our email host says it needs to be as follows:
emdomainkeyYourDomaincom CNAME dkimemailcampaignsnet
I created a CNAME record with the name as the em… part and the target as the dkim part…
Our email host says this is wrong. I tried to add our domain after emdomainkey but it doesn’t stay when I save.
What do I need to do to fix this as our email host suggests?
Thank you!
sjr
November 23, 2024, 3:17pm
2
Can you show a screenshot of what you have set in the Cloudflare DNS and what you are being asked to set by your host, along with the domain name as it isn’t clear from your post.
1 Like
ertelt
November 23, 2024, 3:20pm
3
Yes it wouldn’t let me post the links for some reason so here you go. Our domain is lifenews(dot)com
What our host requires:
ertelt
November 23, 2024, 3:21pm
4
And what we have currently:
Thank you!
sjr
November 23, 2024, 3:22pm
5
Switch the proxy status from “Proxied” to “DNS only”.
2 Likes
ertelt
November 23, 2024, 3:24pm
6
Thank you. That was too easy. lol
I’ll check back with their tech support and hopefully that solved the problem. Have a good day!
1 Like
system
Closed
December 8, 2024, 3:25pm
7
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