How/where do I find existing DNS records that I can’t see on my DNS records? I have a CNAME record I need to delete but it doesn’t show on my DNS records. When I enter it (to see if it exists)
I get a message that says the record already exists, but I can’t see it.
That message can also be caused by an A/AAAA record with the same name, it doesn’t have to be a CNAME. Perhaps that’s the issue?
I need to find an existing record so I can delete it and I can’t find it
Could you send a screenshot of your DNS records so we can take a look? Just make sure to blur any origin IPs
What is the name of the record you can’t see?
Hmm, there’s already a record for www
so another record (visible or not) shouldn’t be able to exist. What tells you there’s an invisible record?
In order to check, I entered the CNAME record and I got a message that it already exists. also if you go to www.play2win.golf it goes to clickfunnels
“@” is shorthand for your domain name. You already have that as an “A” record (first on your list).
Oops, you said ‘www’. And you already have that as a pointer to groovepages.
A CNAME can’t match any existing hostname of any record type.
I am pretty sure there isn’t an invisible CNAME record. I think it’s a page rule or origin misconfiguration causing the redirect.
But if the issue is your Proxied ‘www’ record sends people to Clickfunnels, it’s because Clickfunnels is intercepting your
‘www’ record. You would need to contact Clickfunnels and ask them to disable that.
I bet if you toggle it to DNS Only, it would work. (after the usual 5-minute DNS propagation time)
Thanks for all of the good feed back! I learned that because I already have a CNAME www pointing elsewhere - that’s why I get the error message.
I have no forwarding rules so it’s not that
I have contacted Clickfunnels and they are working on it on their end.
I also turned off Proxied for the www record so it’s now DNS only. ( I got a warning that this would expose the IP address)
I will give this some time and respond with any results.
I ended up deleting an A record at the root pointing to groovepages and changed it to a CNAME record at the root pointing to groovepages and now everything works fine. No idea why but it works. Thanks for all of you input!!
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