CNAME not resolving 8-22-2024

[achatha]

What is the name of the domain?

arcclientportal.com

What is the error number?

Getting this error when I try to add this domain to the target website: Custom Domain is mapped to an incorrect URL. Please map the site URL to the custom domain and retry.

What is the error message?

Custom Domain is mapped to an incorrect URL. Please map the site URL to the custom domain and retry

What is the issue you’re encountering

I can’t connect my custom domain to the target website

What steps have you taken to resolve the issue?

I have many different ways to connect the domain name to the target website but CNAME does not resolve.

What feature, service or problem is this related to?

DNS not responding/updating

What are the steps to reproduce the issue?

see the screen shot of the CNAMES on this domain

Screenshot of the error

[mcorreia]

Hi there,

I’m unsure if you’re referring to the CNAME www or _domainconnect, in either case, they now seem to be gray clouded and resolving:
Please check it in your terminal or use any DNS checker of your choice:

DNS Checker - DNS Check Propagation Tool

DNS Checker - DNS Check Propagation Tool

You were likely experiencing CNAME flattening due to having them orange clouded:

CNAME flattening | Cloudflare DNS docs

Take care.