CNAME for Zendesk

I am trying to add a CNAME for using a subdomain fir my Zendesk support desk. I have followed the instructions provided by Zendesk here - Host mapping - Changing the URL of your help center – Zendesk help

But Keep getting a content for CNAME not valid 1004 error.

I have looked at other posts and made sure I had the orange cloud changed to grey, etc.

What am I doing wrong?

Can you post a screenshot of what you’re typing into the CNAME fields?

Here ya go. Thanks for responding!

The target should be without the https:// and trailing /

1 Like

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.