CNAME for Mail

Website, Application, Performance DNS & Network
1

Hi,

I am using mail services by Zoho Mail. I want to use the URL mail.mydomain.com.

I have performed the steps given by Zoho, and added a CNAME on my Origin host. Do I also need to make changes in my Cloudflare DNS panel?

2

Yes, you’ll need to add the records to Cloudflare as well. For Zoho, here’s what it should looks like:

example.com          MX    IN 10 mx.zoho.com
example.com          MX    IN 20 mx2.zoho.com
example.com          MX    IN 50 mx3.zoho.com
example.com          TXT   IN "v=spf1 include:zoho.com ~all"
zb*****.example.com  CNAME IN zmverify.zoho.com

Please ensure that the CNAME record is set to :grey: (grey clouded) in order for Zoho to verify the record existance.

You can basically ignore the DNS at your Origin host if you changed your Nameserver to Cloudflare as all DNS request will be handled by Cloudflare.

1 Like
3

Hi,

I have all of that configured, I guess. However, I need to be able to use the custom mail URL like mail.mydomain.com. How do I do that? Please refer to the picture

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4

Zoho have an option for a custom login URL, just point the mail subdomain to business.zoho.com with a CNAME.

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5

I just did it! Thanks a lot.

6

I have 2 problems;

  1. First is that while I’m able to add the first mx record, I cannot add the 2nd or 3rd.

@ mx.zoho.com 20
@ mx.zoho.com 30

  1. I am seeing that some people are referring to using mx.zohomail.com instead of mx.zoho.com. Which one is right?