CNAME does not resolve

Website, Application, Performance DNS & Network
1

What is the name of the domain?

wj-foundation.org

What is the issue you’re encountering

CNAME is not resolving since days

What steps have you taken to resolve the issue?

Deleted the record then added it.
Purged cache.
Checked all config.
Made sure the CNAME record is not proxied via Cloudflare.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

2

I see two TXT records for _acme-challenge.wj-foundation.org, and no CNAME record.

$ dig _acme-challenge.wj-foundation.org. IN TXT;
 
_acme-challenge.wj-foundation.org. 300 IN TXT "Fk3EAywZ1NIOl9kB6jAlyi263wLlSHDuAyp59wP8g7A" 
_acme-challenge.wj-foundation.org. 300 IN TXT "UwgRDv2-GUfe4u2HrjsJHkP6y_mXiiHbZkTqRtPa66o"**

So it seems you added TXT records, but you’re looking for CNAME record.

If you’re sure you have a CNAME record, please share a screenshot of your Cloudflare DNS page here and let’s take a look.

Standing by.

3

@GeorgeAppiah

_acme-challenge.wj-foundation.org. 1 IN CNAME wj-foundation.org.kinstavalidation.app. ; cf_tags=cf-proxied:false

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It just doesn’t resolve.

4

Unfortunately, your screenshot doesn’t show much.

  1. Does the domain show as “Active” in the account you took the above screenshot from? Or does it say “Finish Setup” or even “Invalid Nameservers”

  2. What namesevers do you see further down the page?

My suspicion is that you’re not in the correct account where this domain was registered and is active.

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5

Yes, active account. The rest of the CNAME records are not related to the record i’m checking.

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6

Likely you have CNAME flattening enabled, so the records are resolving correctly but not showing you the intermediate CNAME…

dig +short _acme-challenge.wj-foundation.org txt
"Fk3EAywZ1NIOl9kB6jAlyi263wLlSHDuAyp59wP8g7A"
"UwgRDv2-GUfe4u2HrjsJHkP6y_mXiiHbZkTqRtPa66o"

dig +short k1._domainkey.wj-foundation.org txt
"k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDbNrX2cY/GUKIFx2G/1I00ftdAj713WP9AQ1xir85i89sA2guU0ta4UX1Xzm06XIU6iBP41VwmPwBGRNofhBVR+e6WHUoNyIR4Bn84LVcfZE20rmDeXQblIupNWBqLXM1Q+VieI/eZu/7k9/vOkLSaQQdml4Cv8lb3PcnluMVIhQIDAQAB;"
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7

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