mwspace.ai
We’ve configured a wildcard CNAME DNS record on our domain, which we provide to our customers to display dynamic content on their own domains. However, we’re experiencing inconsistent behavior depending on the customer’s domain provider.
Our own domain works correctly:
gpt.mwspace.com => CNAME => site-key-679667a413e2ed78f1ae94df.mwspace.ai
Customer domain (hosted elsewhere):
gpt.itasricami.it => CNAME => site-key-67dbfd3bd2f9ff546a576379.mwspace.ai
Error message: “Error 1001 Ray ID: 9234f1ab0ca7ee7e • DNS resolution error”
Additional error: “ERR_SSL_VERSION_OR_CIPHER_MISMATCH” (SSL protocol not supported)
A CNAME just resolves to the IP addresses of the target (in this case on Cloudflare), and as your customer’s domain isn’t on Cloudflare, Cloudflare’s edge is rejecting the request for that domain.
Instead you need to use Cloudflare for SaaS which is designed for this…
Tnks, some issue has been corrected.
If u know why we have another issue, we happy to share with u:
https://test-ai-mw.2sophia.ai/
Ray ID: 92a0274a4fc824cf • 2025-04-02 11:58:16 UTC
Error 1014 happens when a domain on Cloudflare CNAMEs to another that is in a different Cloudflare account. Again, you need to use Cloudflare for SaaS.
Thank you for your quick reply! If you’d like to try our SaaS, feel free to visit mwspace.ai. We appreciate your time and look forward to hearing your feedback!
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