CNAME Cross-User Banned

#1

Hello,

I got an Error 1014 CNAME Cross-User Banned!

I use Pro plan.
How can I allow CNAME records across accounts for domains on Cloudflare?

Does Cloudflare have support? How can I connect?

Thank you!

#2

The message is pretty clear.

You cant set up a CNAME where you point to a host which is proxied via a different Cloudflare account.

#4

What about this?

Allow CNAME records across accounts for domains on Cloudflare Pro, Business, or Enterprise plans by contacting Cloudflare support.

#5

You are referring to https://support.cloudflare.com/hc/en-us/articles/360029779472-Troubleshooting-Cloudflare-1XXX-errors#error1014

Are you on such a plan?

#6

Pro Plan, but it doesn’t works.

#7

In that case contact support at https://support.cloudflare.com/requests/new.

#8

How can I connect? No contacts.

#9

At the mentioned URL.

#10

Thank you!