CNAME Cross-User Banned - Thinkific Site

Hi Community!

I’m the owner of the domain example.com and more than a year ago I created a CNAME called my-academy (in Cloudflare) pointing to my-academy.thinkific.com.

So, my-academy.example.com should point to my-academy.thinkific.com.

This has been working perfectly for more than a year. However, a few hours ago, our students started reporting that the website was offline. It stopped working unexpectedly without any apparent reason.

This is what I get when I go to my-academy.example.com:

Thanks in advance.

Best Regards,
Marcus

I forgot to mention that I only have one Cloudflare account.

Welcome to the Cloudflare Community. :logodrop:

You will need to consult with the operator of the thinkific.com domain, who also use Cloudflare.

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.