CNAME Cross-User Banned - Error 1014

Hi All, I can see that this issue happens but not got a clear conclusion on how to resolve this. My subdomain (that points to now gets a CNAME Cross-User Banned. I’m assuming it is because have changed their settings on Cloudflare. Is that correct? Thanks in advance, J

If you are pointing across two different Cloudflare accounts you will see this message:

Ok, thanks. I think it must be that have changed something their end (on Cloudflare).

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